# Testmorrow | Example testing report

DEMONSTRATION ONLY: fictional Orbit app. No client data.

## Payment taken. Order missing.

Priority: HIGH PRIORITY

A customer sees a successful payment, but cannot find their purchase in order history. This creates uncertainty, support requests and a risk of duplicate purchases.

## Expected

After a successful payment, the order appears in the customer’s account with the correct amount and status.

## Actual

The confirmation screen reports success, but order history remains empty after refresh and a fresh sign-in.

## Steps to reproduce

1. Sign in to the test version of the app as a customer.
2. Add Form study / 001 to the basket.
3. Pay using the payment provider’s test option.
4. Wait for the confirmation screen.
5. Open Account → Order history and refresh.
6. Sign out, sign in again, and check order history. The order is still absent.

## Evidence

```text
PASS  basket.total             $80.00
PASS  payment.completed        200
PASS  confirmation.displayed   OK
FAIL  order.history            []
RETRY fresh session            []

Reproduced: 3 / 3 attempts
Browser: Chrome / Desktop
Environment: Staging / fictional Orbit app
```

## Follow-up

Check why the successful payment did not create an order. These tests show the problem, but not its cause in the code. After a fix, check the payment, confirmation and order history together.

https://testmorrow.com/sample-testing-report/